Simple, transparent pricing
Standard Plan
Perfect for campgrounds who want a fully integrated solution-
3.0% credit card processing fee (online & In-Office reservations)
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2.50% + $0.20 (POS and Card Terminals)
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Process full or partial refunds directly
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Next Day Funding (Free)
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Instant Funding (U.S customers and Priority Payment Merchants) Rates apply
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$3.00 System fee - Applied to Non-Card Reservations (e.g. Cash, check)
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Apply your own Booking fees to cover costs
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Access to the core features below
System Fee Volume-based pricing tiers (based on annual reservations made) | |
|---|---|
| 1-1000 reservations | $3.00 each |
| 1001-2000 reservations | $2.50 each |
| 2001+ reservations | $2.00 each |
Core Features Included
In Office Reservation
Streamline the booking process for walk-in guests and phone inquiries, ensuring no opportunity is missed.
Group Reservation
Attract more group business and simplify the often complex process of managing multiple reservations as a single unit.
Online Guest Reservations
Increase bookings by providing 24/7 reservation capability, reducing phone inquiries and manual booking processes.
Custom Addons
Offer additional services or products that guests can add to their reservations. Increase revenue per booking and enhance guest experiences.
Utility Billing
Accurately track and bill for utility usage, ensuring fair charges and preventing revenue loss.
Credit Card Processing
Streamline payment collection, reduce the risk of fraud, and offer guests a convenient and trusted payment method.
Site Availability Calendar
Help managers easily find available dates and reduce the likelihood of double-bookings or scheduling conflicts.
Performance Reporting
Stay agile in your decision-making with instant access to current business performance data.
Create Booking Fees, Service Fees or Maintenance Fees
Set up various types of fees that can be applied to reservations and create additional revenue streams.
Custom Email Templates
Automatically send personalized emails to guests at key points before, during, and after their stay.
Staff Roles
Assign different access levels and responsibilities to your team members within the system.
POS Integrations with Clover and Ingenico
Reduce payment errors, enhance security, and provide a smoother check-in experience for your guests.
Custom Amenities
Add custom amenities for every site or space to help guest book reservations more confidently.
Site Images
Add images to your sites or space that increase bookings
Frequently Asked Questions
No, OpenCampground is a cloud-based software, which means you can access it directly through a web browser without the need to download or install anything on your device.
We offer multiple payment options for your convenience. You can pay your subscription using all major credit cards, such as Visa, MasterCard, and American Express, and Bank Accounts.
Yes, to ensure secure transactions and seamless integration with OpenCampground, you’ll need to use one of our two payment processing partners: Priority Payments or CardConnect.
Both options integrate directly with your OpenCampground dashboard, ensuring smooth operation and simplified reconciliation.Â
You can choose the processor that best fits your property’s needs and existing setup.
The system fee is a $3 charge applied to certain reservations to support the ongoing maintenance, development, and operation of the OpenCampground reservation platform.
When is the system fee applied?
For US and Canadian customers:
- The system fee applies only to cash and check reservations
- Credit card reservations processed through our integrated payment solution incur no system fee
For customers outside the US and Canada:
- The system fee applies to all reservations regardless of payment method, as our integrated credit card processing is not available in these regions
How will I be billed for the system fee?
System fees are calculated at the end of each month and included in your monthly invoice. If you have a credit card on file, it will be charged automatically.
Many of our customers have found that OpenCampground is simple to use, and they’ve been able to self-serve. OpenCampground provides all customers with a helpful Knowledge base where we provide detail instructions on most of our features.Â
However, if you need further assistance, you can at any time reach out to our helpful support team.
Yes, you’ll need a new merchant account, but we’ve made the process simple. Your merchant account will be set up during your onboarding with either Priority Payments or CardConnect, depending on your choice:
- Priority Payments: New merchant account setup is streamlined with minimal paperwork and fast approval. Most accounts are approved within 1-2 business days.
- CardConnect: If you’re currently using Clover terminals, CardConnect’s sales team will help set up a new merchant account that works with your existing hardware.
Both options include dedicated support to guide you through the merchant account setup process, ensuring a smooth transition to OpenCampground.
OpenCampground gives you the option to pass on the card fees during the booking process to your guests. By default, the card fee is paid by the guest
Integrated Payment Processing Partners
Key Financial Benefits:
- FREE to You
- Simple, transparent 3.o% rate for all credit and debit transactions. POS and card terminal rate is 2.5% + $0.20.
- Access your funds faster with next-day and instant funding options
- Issue debit cards to manage employee expenses efficiently
- Grow your business with flexible lending solutions
- Make your idle cash work harder through Treasury Bills and Money Market investments
- Zero monthly fees or hidden charges. Compliance fees and other fees may apply for POS and terminal hardware
Best For:
- Properties focused on streamlined online reservations
- Businesses wanting an all-in-one financial solution
- Operations that primarily take digital payments
- Properties seeking additional financial tools beyond payment processing
Key Financial Benefits:
- Rates based on your transaction volume and type
- Seamless integration with Clover card swipe terminals
- Full compatibility with your current Clover setup
Best For:
- Properties with existing Clover terminals
- Businesses prioritizing in-person check-ins
- Operations requiring physical payment hardware
- Campgrounds with poor internet connectivity
