We Are Here To Assist You
Have a question or feedback? Contact one of our teams below.
Sales
Get in touch with our Sales team to discuss how we can partner together.
FAQ
Do I need to download and install any software to use OpenCampground?
No, OpenCampground is a cloud-based software, which means you can access it directly through a web browser without the need to download or install anything on your device.
What are the payment options for OpenCampground's subscription?
We offer multiple payment options for your convenience. You can pay your subscription using all major credit cards, such as Visa, MasterCard, and American Express, and Bank Accounts.
Am I required to use OpenCampgrounds in-house Merchant Services
No. Currently, we have integrations with Paypal, Card Connect, and CardKnox. However, the features we provide such as a Resident Payment Portal, Web Reservation System, Next Day funding, and special rates can only be used by our in-house merchant services.
Can I upload my existing customer list to OpenCampground?
Yes, we offer a feature within OpenCampground that allows you to upload your customer list. However, if you are uncomfortable performing this task yourself, our engineers can upload the file for you. We do charge a ontime $199 for this task.
Do you provide Support?
Many of our customers have found that OpenCampground simple to use, they’ve been able to self serve. OpenCampground provides all customers with a Demo site that mirrors our Live site. This allows you to learn the software as you go, and play around with settings to see how it will effect your business operations. Also we provide a written user manual for your convenience.
Customer Support
Get in touch with our Supports team.
