Open Campground™ Support
Open Campground™ SupportI now have an Open Campground Facebook page available Here which I will be using to put out information on updates etc. Come over and Like it.
There are forums on my server for open discussion of Open Campground and for exchanging information on the system. Anyone can read the forums but you will have to register (free) to post a question or open a discussion topic.
Problems and Bugs and Request for New Features can be entered on the forums These reports and requests will be reviewed and acted upon as appropriate. Problems can also be reported by sending an email to Problems@OpenCampground.com. Requests for support can also be sent in email to Service@OpenCampground.com.
If you find it difficult to configure your system, I will configure the databases for you and send you a database backup CD which you can load on your system. I will provide you a set of forms which list the things I need to know to configure your system. The charges will be at a rate of $75 per hour. The flat-rate time for a system setup will be ½ hour ($37.50) plus 2 minutes ($2.50) per site with a minimum of one hour ($75). Contact me for further information.
It is possible to customize the system in a lot of ways to accommodate your unique way of managing your Campground. This can range up to putting together a turnkey system customized for your operation or just changing colors and graphics. These services are available at a rate depending on the type of work needed. Contact me for a bid on the changes you are interested in.